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Frequently Asked Questions
Everything you need to know about Caring Matches.
For Families
What is Caring Matches?
How is Caring Matches different from a care agency?
Is Caring Matches free for families?
How do I know caregivers are trustworthy?
What does the background check include?
Can I search for a caregiver based on my loved one's specific condition?
What if I need to change or cancel my caregiver?
How do I message a caregiver?
What is CareMatch and how does it work?
What care levels are available?
For Caregivers
How do I create a caregiver profile?
Is it free to join as a caregiver?
How do families find my profile?
What is CareMatch?
Can I set my own hours and rate?
How do I get paid?
Can I pause my profile if I'm not available?
What certifications do I need to join?
CaringMatches Pro
What is CaringMatches Pro?
How much does CaringMatches Pro cost?
Do swipes automatically connect a family and caregiver?
General
Is my personal information safe?
What areas does Caring Matches serve?
How do I contact support?
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